Joanne
Thomas
I’m a Design Delivery Manager and Customer Advocate passionate about delivering purposeful, scalable design solutions that help people work better, wherever they are in the world.
work.
about.
From a young age, one thing has always mattered deeply to me: making sure people feel seen, heard, and understood.
Whether it was the quiet kid in class or the new student who didn’t know anyone, I’d always be the first to walk over and say hi. Not out of obligation, but because I couldn’t stand the thought of someone feeling left out or invisible. That instinct to connect, to make people feel like they matter, has stayed with me my whole life. It’s not just who I am. It’s why I design.
I studied electrical engineering, then stepped into the corporate world as a developer, but something always felt missing. I’ve always wanted to do something creative. I needed to. That’s when I found UI/UX, a space where empathy, creativity, and problem-solving come together.
Today, that same drive to make others feel seen shows up in my work through a deep commitment to inclusivity, equity, and accessibility. Because everyone deserves to feel like technology was built with them, not just for them.
Now, as a designer, my goal is simple: to create digital experiences where users feel like they belong. Like someone truly thought about them. Every decision I make, every interface I build, is rooted in that same purpose I’ve carried with me since I was a kid.